Welcome to Intrepid Insights Help Center

How can we help?

What's new?

Category Breakdown featured released - Oct 13 2022

In this module, you can get answers on the following business questions:

For each of the platform categories in which your brand sell products

How much do my brand stores sell vs. my competitors' stores? What is the average price and # of SKUs?
What are the top selling products of the stores track in this category?

Per brand / competitor

How much revenue are they generating per category, how many items sold and what is the average price per category

This allows you to get a better understanding of your position vs. your competitors in a platform category. Check it out now.

Hero Product Tracker - August release note

This module allows you to create Product Groups consisting of your products and your key competitor products. You can save those Product Groups and analyze the performance of your hero products vs. their key competitor products over time and for period you select. Check this out.

Month Selector - July release note

In all modules we allow you to select a certain month to zoom into that month's performance

Getting started

How Intrepid Insights crawl data

Intrepid crawlers extract various information from the top E-commerce platforms in SEA and build insights over the brand's key commercial performance

Items sold logic explained

Each platforms has a different way of updating the items sold movement, which results into a different revenue recognition per platform

Insights glossary

Definition and calculation of common metrics across Insights modules

Intro to Hero Product Tracker

Create product groups of your hero product and competitor product and track and compare performance of those

FAQs

How can I add a new user to my account?

In order to register a new Intrepid Insights account, your main account holder must provide the following information through the Support Contact Form or send us an email at client-services@intrepid.asia

First name
Last name
Email address
Company name
Name of the countries they need access to
Name of the modules they need access to

How do Intrepid Insights calculate Estimated Revenue?

Total items sold movement of each product on platform product page is tracked from day to day anticipate the daily revenue together with the selling price of the product on specific day.

Why can't I see data in a custom date range?

This is to ensure speed and usability. Viewing the data in any custom date period, due to the scale of data within the reports, would slow the experience.